1. Money-back guarantee
Eligible Pro subscriptions include at least a 30-day money-back guarantee from the date of purchase, unless a longer period is required by law.
2. Who handles refunds
For international orders processed by Paddle.com as Merchant of Record, refunds and buyer support are handled through Paddle according to their policies and this Refund Policy.
3. How to request a refund
Contact support@languageloops.com (prototype placeholder) with your order email and approximate purchase date. For Paddle orders you may also open a request via Paddle buyer support.
4. Eligibility
Refunds may be declined for abuse, chargeback fraud, or requests outside the guarantee window where permitted by law. Digital content already fully consumed may affect statutory withdrawal rights; our voluntary guarantee still applies as stated above.
5. Subscription cancellation
Canceling Pro stops future renewals. Access continues until the end of the paid period, then returns to Free. Cancellation alone is not a refund request.
6. Complaints
If you are unsatisfied with a refund decision, escalate to support@languageloops.com. Consumers may also have rights with local authorities or Paddle dispute channels.
Prototype notice: contact emails and company legal entity details should be confirmed before production launch.
Last updated: 5 August 2026